Semnale pe internet
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Numele meu este Buhucianu Ovidiu, sunt profesor de fizica I, Colegiul Tehnic "Anghel Saligny" Bacau, locuiesc in Bacau, str. Bicaz, nr. 16, tel. 0234144394 sau 0722298061. Am cumparat pe data de 1
Numele meu este Buhucianu Ovidiu, sunt profesor de fizica I, Colegiul Tehnic "Anghel Saligny" Bacau, locuiesc in Bacau, str. Bicaz, nr. 16, tel. 0234144394 sau 0722298061. Am cumparat pe data de 1 dec. 2001 un calculator personal nou de la firma "Business Consulting Group" S.R.L. Bacau, pentru care am achitat suma de 18.600.000 lei. Mentionez ca, la data livrarii produsului la domiciliu, reprezentantul firmei nu mi-a eliberat factura fiscala si nici chitanta fiscala sub pretextul ca nu are la el formulare. In perioada 27 aprilie - 9 iunie 2002, calculatorul a avut defectiuni majore, care necesitau interventia firmei. Intrucat nici dupa aceste interventii defectiunile nu au fost remediate, am cerut firmei restituirea contravalorii calculatorului. Am fost refuzat categoric si am fost avertizat ca, orice demers voi intreprinde catre organele abilitate, acesta va fi sortit esecului. Am apelat, pentru inceput, la Oficiul pentru Protectia Consumatorului, unde problema nu mi s-a rezolvat, am apelat apoi la Garda Financiara, unde problema a ramas de asemenea nerezolvata nici pana in ziua de astazi. Sunt constient de faptul ca nu aceasta este menirea ziarului dumneavoastra, de a-mi rezolva problema personala, dar cred ca ceea ce intereseaza sigur este atitudinea unor institutii care sunt menite sa protejeze cetateanul, nu sa tolereze atentatul la buzunarul acestuia.
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