CE înfiinţează un serviciu electronic pentru reclamaţii privind serviciile de transport aerian
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Comisia Europeană a anunţat luni înfiinţarea unui serviciu de mesagerie electronică destinat persoanelor nemulţumite de serviciile companiilor de transport aerian, relatează AFP. Persoanele
Comisia Europeană a anunţat luni înfiinţarea unui serviciu de mesagerie electronică destinat persoanelor nemulţumite de serviciile companiilor de transport aerian, relatează AFP.
Persoanele nemulţumite de anularea unor zboruri, de întârzieri, de greve sau de rezervări greşite pot depune reclamaţii la adresa passengersrights@ec.europa.ec, anunţă comisarul UE pentru Transporturi, italianul Antonio Tajani.
"Comisia Europeană le va furniza explicaţii precise pentru a le proteja drepturile", dă asigurări Tajani.
Anunţul înfiinţării acestui serviciu intervine în contextul în care companiile Air France şi Alitalia au anulat sute de zboruri din cauza unor greve.
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